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Home About Us
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What are we at James Gibb all about? | | In the Beginning... | | And now... | | | 
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| | | This photograph was taken around 1900 and, if you look closely, you will see that the To Let board is one of ours! | | Things have moved on since then, and not only with the methods of transport! | | | Thanks go to Yerbury Photography for this photograph. | | |
| n | How did it all begin? | | | In 1872 John Gibb launched the company to provide the letting of homes, joinery and funeral services within the city of Edinburgh. Originally based in West Nicholson Street, the Company changed its name to James Gibb in 1892 and we have been based in our current west end offices since 1963. | | | | | n | What about now? | | | Derek and Kevan Gibb are the 5th generation of the Gibb family at the helm of what is now one of Edinburgh's leading Property Management companies. The fact that we are still a family-run company has ensured that our priorities have never changed in offering the best possible service to our customers. | | | | | n | What do we stand for? | | | Here at James Gibb Property Management Ltd we firmly believe in and deliver honest, professional, efficient and customer-focussed property management services. We focus on the detail thus delivering the best and most cost-efficient service at all times. | | | We never forget that a lot of our business comes from client and customer recommendations both past and present. Therefore we always provide the same excellent service - no matter how big or small the business you may bring to us. So you can be assured of our best attention at all times. | | | We manage properties across the City of Edinburgh. This means that we have expert local knowledge in the property management sector which we have built up during our long history as a company. | | | We don't do "gimmicks. Instead we focus on providing straightforward and professional services at all times. | | | | | n | What do we hate? | | | Here at James Gibb Property Management Ltd we are strongly against hidden fees and the lack of transparency that some property management companies adopt. Our service is, and always has been, centred around honesty and integrity. We are up front about all fees and there are no hidden "surprises". | | | | | n | What about our staff? | | | We know that any company is only as good as the staff that they employ. That is why we ensure that we always recruit the best people at every level. Our directors know that having motivated and productive employees is key to the success of our business. | | | At James Gibb Property Management Ltd our employees are friendly and efficient with a "can do" attitude. This has helped our company become a vibrant and dynamic place to work with a strong focus on providing an excellent customer-focussed service to our clients and customers. | | | We ensure that our staff are constantly trained in the ever-changing legislation surrounding property management thus ensuring that we are always "on the ball". | | | Our staff come from a variety of backgrounds such as Property Management, Factoring, Customer Service, Health & Safety, Facilities Management, Sales, Project Management, Accounts, Credit Control, Recruitment and IT to name but a few. | | | |
| n | Affiliations? | | | James Gibb Property Management Ltd is a Licensed ARLA Agent and a member of the National Association of Estate Agents and The Property Ombudsman Scheme. | | | | | | | | n | What do our customers say? | | | Here are a few comments from some of our Customers: | | | "I have been a tenant living in the same property for about 9 years. Part of the reason for staying has been the friendly, professional service I have received from James Gibb. They have always responded quickly when there have been problems. All the staff and tradespeople who I've dealt with have been prompt, friendly and helpful. All in all, I have been very impressed with the service I have received over the years and hope to remain here for some time to come." - Ms McDonald, Tenant | | | | | | "I think James Gibb Property Management are excellent Landlords, and I have been more than happy with the service. If any occasional problems have occurred their staff have been most kind and helpful in quickly sorting these problems out. I have found the staff very courteous. I am very happy in my flat. I would rate James Gibb Property Management the best Landlords in Edinburgh. I would have no hesitation in recommending them to others." - Mr Jamal, Tenant. | | | | | | "James Gibb Property Management have managed my flat on several occasions in the past 11 years and I can truly say, as an expatriate landlord, they have given me total peace of mind in all areas. I don't give my property a thought because Derek, Kevan and the rest of the team can be relied upon for their professionalism, quality of service and attention to detail. Perhaps most reassuring of all is their intuitive knack of finding just the type of tenant I am looking for on EVERY occasion I have let my property. I will ALWAYS go with James Gibb." - Neil Mason, Landlord, USA. | | | | | | “I have used James Gibb Property Management since 1999 when I initially let my own family home. At the time, I researched twelve different management companies before choosing James Gibb who appeared to offer the best terms and service. Since then I have built up a portfolio of flats and have been very happy with the management service that James Gibb provide. The friendly, professional and personal service of all the staff and directors makes a refreshing change from the way that some firms treat their customers. It is not surprising that with the standard of service offered by this family company, that they have been in business since 1872! C Farquharson. Landlord, Edinburgh. | | | | | | “Just a short note to thank you and the team at JGPM for finding tenants for my flats so quickly. I used to manage these properties myself to keep costs down, but given the speed with which you let all the flats I suspect I am actually saving money by using JGPM. Thanks again for such a professional service.” A Hutchison, Landlord, Edinburgh. | | | | | | "The service which James Gibb has provided has been efficient and friendly. In addition the attendance at our quarterly meetings of your representative appointed to look after our Development has meant that you have been able to listen to our problems first hand and where possible, resolve them promptly. We would have no hesitation in recommending James Gibb to any Residents Association looking for new agents and indeed have been pleased to do so on two occasions recently." - Mr Cave, Committee Member, Factored Development |
So, in summary, we provide you with a first class property management service which we carry out in a professional and cost-effective manner. This, coupled with experienced professional staff, open accounting systems and no hidden costs to worry about, gives our customers the confidence and peace of mind that they are dealing with a truly trustworthy company. |
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